Question: First, based on what you now know about performance appraisals, do you think Figure 7.1 is an the managers need to have a list of

First, based on what you now know about performance appraisals, do you think Figure 7.1 is an the managers need to have a list of quality standards for matters such as store cleanliness, efficiency, safety, and adherence to budget on which they know they are to be formally evaluated.

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