Question: Working individually or in groups, interview managers or administrators at your employer or college in order to determine the extent to which the employer or

Working individually or in groups, interview managers or administrators at your employer or college in order to determine the extent to which the employer or college endeavors to build two-way communication, and the spe- cific types of programs used. Do the managers think they are effective? What do the employees (or faculty members) think of the programs in use at the employer or college? (p. 18)

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