Newphonia, Inc., is working on a design for a new smartphone. They surveyed potential customers to determine the characteristics that the customers want and expect in a smartphone. Newphonia’s studies have identified the most important customer expectations as

a. Initial cost

b. Reliability

c. Ease of use

d. Features

e. Operating cost

f. Compactness

Develop a set of technical requirements to incorporate into the design of a House of Quality relationship matrix to assess how well your requirements address these expectations. Refine your design as necessary, based on the initial assessment.