In this chapter, you saw many examples of ways in which costs can rise because of the failure to properly control or verify scope. Scope defines the desired behavior of the project system. Much of scope management deals with planning. One of the central issues in scope planning is dealing with ambiguity. If project scope is ambiguous and doesn’t identify the real needs of the customers, it is bound to result in failure.

Based on the descriptions of scope in this chapter:

1. Give three examples of how the failure to properly draft scope can have a substantial impact on the viability of a project.

2. Does the failure to properly assess the scope of a project raise possible ethical issues? If so, why?