A bank has set a standard that mortgage applications be processed within eight days of filing. If,

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A bank has set a standard that mortgage applications be processed within eight days of filing. If, out of a sample of 1000 applications, 75 fail to meet this requirement, what is the epmo metric and how does it compare with a six-sigma level? Use the Six Sigma Excel template for your analysis.

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Operations And Supply Chain Management

ISBN: 9780357131695

2nd Edition

Authors: David A. Collier, James R. Evans

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