The worldwide rate of baggage mishandling reported by SITA (Socit Internationale de Tlcommunications Aronautiques) in 2017 was

The worldwide rate of baggage mishandling reported by SITA (Société Internationale de Télécommunications Aéronautiques) in 2017 was 5.73 per 1,000 passengers. If the average number of checked bags per passenger is assumed to be 1.3, use the Six Sigma Excel template to determine what sigma level this represents.