Question: Trucks using a single server loading dock have a mean arrival rate of 12 per day. The loading/unloading rate is 18 per day. Use the

Trucks using a single server loading dock have a mean arrival rate of 12 per day. The loading/unloading rate is 18 per day. Use the Single Server Queue Excel template to answer the following questions:

a. What is the probability that the truck dock will be idle?

b. What is the average number of trucks waiting for service?

c. What is the average time a truck waits for the loading or unloading service?

d. What is the probability that a new arrival will have to wait?

e. What is the probability that three trucks are waiting for service?

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