A Canadian consulting firm is planning to expand globally by opening a new office in one of

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A Canadian consulting firm is planning to expand globally by opening a new office in one of four countries: Germany, Italy, Spain, or Greece. The chief partner entrusted with the decision, L. Wayne Shell, has identified eight key success factors that he views as essential for the success of any consultancy. He used a rating system of 1 (least desirable country) to 5 (most desirable) to evaluate each factor.

Candidate Country Ratings Key Success Factors Weight Germany Italy Spain Greece Level of education Number of 0.05 5 5 5


a) Which country should be selected for the new office?
b) If Spain€™s score were lowered in the stability of government factor to a 4, how would its overall score change? On this factor, at what score for Spain would the rankings change?

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Operations Management Sustainability and Supply Chain Management

ISBN: 978-0133764345

2nd Canadian edition

Authors: Jay Heizer, Barry Render, Paul Griffin

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