Supervision Concepts And Practices Of Management 13th Edition Edwin C. Leonard, Kelly A. Trusty - Solutions

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Write a one-page paper explaining how this exercise increased your working knowledge of coping with the behaviors of this type of difficult person. P-635
Have any of you ever worked with someone like Bean? If so, share with the group how you dealt with the situation.After the completion of this team skill-building application, do you now know of some better ways to cope with the situation? P-635
Based on your findings, what suggestions would the group make to Barbara Jones on how to deal with Bean? P-635
Using the Internet, find at least three sources of information for working with people like“Bean the Bigot.” Carefully review each site for suggestions on how to deal with bigotry and prejudice. P-635
Read the following statement from Barbara Jones, one of the employees at Sanders Supermarkets Store 17:I work part-time at one of the Sanders Supermarkets Stores, and I work with people of different races, religions, and ethnic backgrounds. Most of the associates and I get along very well with one
Working as a group, write a one-page paper describing what you learned from this skill builder. P-635
Why should supervisors and managers be knowledgeable about employment laws like ADA? P-635
How might the company use this experience as a learning opportunity? P-635
Using the Internet, ascertain the impact that the Americans with Disabilities Act (ADA) can have on business organizations. Explain how your findings may have held management to do things differently in this You Make the Call. P-635
What should the managers do in case Minardi pursues legal action against the company? P-635
Why is a problem of this nature extremely sensitive for all individuals involved? P-635
How should Adams and Johnson have responded to Minardi's closing statements? P-635
Compare the supervisors’ lists with your list. To what degree were the practicing supervisors’ lists similar or different? If there are differences, what do you feel would be the most likely explanation? P-635
Identify two practicing supervisors who would be willing to be interviewed. One should be a person who is nonprotected (such as a white male under 40 years of age); and the other one should be a member of a protected class (such as a person described in this chapter as a protected-class member).
From the information in this chapter, develop a list of the requirements and considerations that you believe are essential for effective supervision of protected-group employees. P-635
Look around, and what do you see? Is anyone different from you? How so? P-635
Which statement do you most agree with?a. We should not judge other people’s actions, because no one can ever fully understand the motives of another.b. People are responsible for their actions and have to take the consequences.c. Even if it is tough on some people, actions have to be judged.
Do other people’s personal habits annoy you? P-635a. Oftenb. Not at allc. Only if they are extreme
If you stay in a household that is run differently from yours in matters of tidiness and regularity of meals, do you? P-635a. Fit in quite happilyb. Feel constantly irritated by the chaos or the rigid orderliness of the placec. Find it fairly easy for a while, but not for too long?
Do you think you are right in matters of belief rather than fact? P-635a. Alwaysb. Oftenc. Rarely
Which statement do you agree with? P-635a. Marriage is a bad institutionb. Marriage is sacred and must be upheldc. Marriage is often difficult, but seems to meet the needs of many people
When young people question authority, do you? P-635a. Feel uneasyb. Think that it is a good thingc. Feel angry
If a brother or friend told you that he was a homosexual, P-635 would youa. Send him to a psychiatristb. Feel shocked and accept himc. Feel shocked and reject him
Would you marry someone of a different race?a. Yesb. Noc. Not without thinking carefully about the various problems involved. P-635
Do you think the women’s rights movement isa. Run by a bunch of aggressive and insecure peopleb. An important social movementc. A joke P-635
Do you react to the elderly witha. Patience and good humorb. Annoyancec. Sometimesa, sometimes b P-635
If you are not a religious believer, do you thinka. That only stupid people are religiousb. That religion is a dangerous and evil forcec. That religion seems to do good for some people? P-635
If you are a religious believer, do you thinka. That your religion is the only right oneb. That all religions have something to offer their believersc. That nonbelievers are wicked people? P-635
Do you thinka. That some rules are necessary for social living, but the fewer the betterb. That people must have rules because they need to be controlledc. That rules are tyrannical? P-635
Which statement do you most agree with? P-635a. If crime were more severely punished, there would be less of itb. A better society would reduce the need for crimec. I wish I knew the answer to the problem of crime
Do you ever read a periodical that supports political views very different from yours? P-635a. Neverb. Sometimes, if you come across itc. Yes, you make a special effort to read it
When you meet someone who disagrees with your views, do you? P-635a. Argue and lose your temperb. Enjoy a good argument and keep your coolc. Avoid argument
Would you employ someone who has had a severe nervous breakdown? P-635a. Nob. Yes, provided there was medical evidence of complete recoveryc. Yes, if he was suitable in other ways for the work
A friend is suffering from depression. Everything in his life seems to be fine, but he complains to you that he always feels depressed. Would you P-635a. Listen sympatheticallyb. Tell him to pull himself togetherc. Take him out to cheer him up
When you have a strong belief, do you P-635a. Try very hard to make others see things the same way as youb. Put forward your point of view, but stop short of argument or persuasionc. Keep it to yourself unless directly asked.
If someone you dislike had something good happen to them, would you P-635a. Feel angry and enviousb. Wish it had been you, but not really mindc. Think “Good for him/her!”
Do you discuss critically one friend with others? P-635a. Oftenb. Rarelyc. Sometimes
Which virtue do you think is most important?a. Kindnessb. Honestyc. Obedience P-635
If you were traveling abroad and found that conditions were much less hygienic than you are used to, would youa. Adapt quite easilyb. Laugh at your own discomfortc. Think what a filthy country it is? P-635
You are trying to work and concentrate, but the noise of children playing outside distracts you. Would youa. Feel glad that they are having a good timeb. Feel furious with themc. Feel annoyed, but acknowledge to yourself that kids do make noise P-635
Are most of your friends peoplea. Very much like you?b. Very different from you and from each other?c. Like you in some important respects, but different in others? P-635
Do you think thata. Censorship is vitally necessary to preserve moral standards?b. A small degree of censorship may be necessary (to protect children, for instance)?c. All censorship is wrong? P-635
Is it hard for you to forgive someone who has seriously hurt you?a. Yesb. Noc. It is not hard to forgive him, but you don’t forget. P-635
When a friend does something you very much disapprove of, do youa. Break off the friendshipb. Tell him how you feel, but keep in touchc. Tell yourself it is none of your business, and behave toward him as you always did. P-635
Is it important for an organization to go beyond compliance with federal discrimination laws to create policies and practices that promote diversity and inclusion? Why or why not?What would be the benefits and challenges of creating and implementing such policies and practices? P-635
Imagine that a project director position becomes available in the company in which you are currently working as a project manager. The position is in India, and you currently work in Atlanta. You are very well qualified for the position, and it seems like a great opportunity for you to see the
How does the concept of reasonable accommodation apply to older workers and to employees of different religious persuasions? Are there limits to reasonable accommodation? Discuss. P-635
How has the ADA expanded legal protections for individuals with disabilities? Discuss:a. The ADA’s definition of a disabled person;b. What is meant by “reasonable accommodation” for someone with a disability to perform the essential functions of a job?c. Why will these areas be difficult for
Discuss how women are affected by pregnancy and familycare situations and employer policies. What legal requirements are imposed, and not imposed, for employers in these areas? P-635
Give examples of harassment that you have experienced, observed, or heard about, and describe what should have been done to address such issues. P-635
A recent survey indicates that nearly half of the 76 million U.S. baby boomers are experiencing some degree of hearing loss. During a recent performance appraisal meeting, an employee in the call center explained that the reason for his less than satisfactory performance rating was due to his
Who are classified as protected-group employees? Discuss whether protected group means the same as a special group of employees, especially in view of affirmative-action requirements that may be present in a firm. P-635
Why has management of a diverse workforce become both a reality and a business necessity for many firms? Some people view diversity management primarily as being politically correct. Do you agree or disagree with this type of assessment? Why? P-635
No matter how future legislation and court decisions affect the issues related to protected groups, the best way to manage will always be to apply the principles of good supervision to all employees. In particular, supervisors should develop, model, and encourage cultural competency and inclusion
Supervisors should be sensitive to the feelings of some employees—most often white males—about the issue of reverse discrimination. Employees may accuse the company of reverse discrimination if a protected-group person is hired or promoted over a more experienced or more qualified member of a
The supervisor who is a member of a protected group may encounter pressures from both protected-group and non-protected-group employees. These pressures typically involve questions about qualifications and fair treatment. The supervisor should act so that all employees are provided uniform and
The growing number of multinational corporations presents unique management challenges. Differences in language, work methods, cultural identities, power, and legal systems and standards must be addressed, both in the employee’s home country and corporate headquarters. Supervisors should engage
The principle of reasonable accommodation also should apply when supervising employees of different religious beliefs. Reasonable adjustments in work scheduling should be afforded individuals with certain religious requirements. P-635
The Age Discrimination in Employment Act prohibits discrimination against most employees older than 40 years. When making decisions concerning older employees, supervisors should appraise their qualifications and performance objectively. Supervisors should try to adjust to the reduced abilities of
The Americans with Disabilities Act (ADA) prohibits employment discrimination against individuals with physical and mental disabilities. The ADA prohibits certain pre-employment inquiries and physical examinations of job applicants. It also requires employers to reasonably accommodate otherwise
Supervisors must try to ensure that women are provided fair opportunities as they move into a greater variety of career fields and positions. Avoidance of sexual harassment and stereotyping is mandatory.Human resources policies should stress training and development opportunities for women,
When supervising racial or ethnic minority employees, supervisors should try to reduce the impact of past discrimination. Awareness of cultural factors and recognition of language differences are important aspects of a supervisor’s sensitivities to minority employees. Being scrupulously fair in
The diverse nature of the U.S. workforce requires supervisors to be prepared to manage a wide variety of people in the workforce who help achieve the firm’s organizational goals, overall advantage, and bottom-line results. Diversity management can impact virtually all aspects of a firm’s
Who is a Qualified Disabled Individual? P-635
Under-recognition of existing skills and experience? P-635
Prejudice and stereotyping? P-635
Unequal access to opportunities for training and development? P-635
Lack of organizational understanding of ethnic minority communities P-635
Exclusion from informal networks P-635
Low self-confidence P-635
Lower education levels? P-635
Language difficulties? P-635
Lack of role models in leadership positions? P-635
Understand how to best supervise a diverse workforce. P-635
Explain the issue of reverse discrimination. P-635
Recognize several pressures faced by supervisors who are members of protected groups. P-635
Describe the unique challenges of supervising globally dispersed employees. P-635
Provide examples of religious accommodation. P-635
Discuss the considerations of supervising older workers and managing an intergenerational workforce. P-635
Identify and discuss the legal and other considerations of supervising employees with physical and mental disabilities. P-635
Discuss factors that are particularly important when supervising female employees. P-635
Explain the issues involved in supervising racial or ethnic minority employees. P-635
Define the concept of workforce diversity and identify the major categories of legally protected employees and general guidelines for supervising a diverse workforce. P-635
After sharing your thoughts on these questions, as a group, write a 60-word paper identifying why the group agrees or disagrees with the proposed wage increase. P-987
What impact will the increase in minimum wages have on unemployment? P-987
What impact will the minimum wage increase have on the price of products? P-987
What impact will higher wages have on employee satisfaction? P-987
Would you like to work for the company? Why or why not?After you have answered these questions for your chosen company, share your findings with the other members of your group.Working together as a group, write a two-page paper explaining the advantages of seeking a job in these organizations.
What challenges do you think the company is facing today? P-987
Assume that you were to shadow the CEO of this company for a day. What do you think you would learn? P-987
What does the leader of the company do to guide employees to be the best they can be? P-987
Based upon what you learned about your chosen company, how would you describe their management philosophy? P-987
As a group, write a paragraph describing what you learned from this skill application. If time permits, the instructors may have students share those to see what commonalities there are within a class. P-987
Charlotte appears to be an admired manager. Each of you in the group should identify your most admired manager and share what it was that he or she did that made you admire them. Does Charlotte have some of those same characteristics? P-987
The previous supervisor in the ER department was somewhat autocratic. Based upon your group experiences, why was this leader’s style not appropriate for the ER department? P-987
Thinking back upon your group experience, did all of you participate equally? Did a leader emerge? If so, who was the leader of your group and why were the rest of you willing to allow that person to become the leader? P-987
Working as a group, are your suggestions for Charlotte’s concerns better than the ones that you individually developed. P-987
Do you have other specific technology questions related to this course for which you would like assistance to find answers? P-987
What is the e-mail address for the technology help center at your institution? P-987
What is the phone number for the technology help center at your institution? P-987

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Supervision Concepts And Practices Of Management 13th Edition Edwin C. Leonard, Kelly A. Trusty - Solutions

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