A simple process has four stages, A, B, C and D. The average amount of work needed

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A simple process has four stages, A, B, C and D. The average amount of work needed to process items passing through these stages is as follows: Stage A = 68 minutes, Stage B = 55 minutes, Stage C = 72 minutes and Stage D = 60 minutes. A spot check on the work-in-progress between each stage reveals the following: between Stages A and B there are 82 items, between Stages B and C there are 190 items and between Stages C and D there are 89 items.
(a) Using Little's Law (see Chapter 4), calculate the throughput time of the process.
(b) What is the throughput efficiency of the process?

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Operations Management

ISBN: 9780273708476

5th Edition

Authors: Nigel Slack, Stuart Chambers, Robert Johnston

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