Question: Compare and contrast two hotel chains on the five service value dimensions: reliability, responsiveness, assurance, empathy, and tangibles. Give examples of how a premium hotel

Compare and contrast two hotel chains on the five service value dimensions: reliability, responsiveness, assurance, empathy, and tangibles. Give examples of how a premium hotel chain, such as the Four Seasons or Ritz Carlton would differ from a low-price motel option.

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