List the eight dimensions of product quality. Pick the product offerings of any two competing firms. What
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List the eight dimensions of product quality. Pick the product offerings of any two competing firms. What are the similarities and differences between the products when it comes to each dimension? Given these similarities and differences, what strategic implications do they hold for the companies in relation to their target markets?
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Operations Management Managing Global Supply Chains
ISBN: 978-1506302935
1st edition
Authors: Ray R. Venkataraman, Jeffrey K. Pinto
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