1. Do you think it is necessary for Henderson to meet with and try to build support...

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1. Do you think it is necessary for Henderson to meet with and try to build support from such a diverse group of people before moving ahead with the color lab and paint shop? Why?

2. How does the institutional view in the chapter help explain the events in this case? Discuss.

3. Which of normative or coercive forces among stakeholders are most likely to affect the decision to build the color lab and paint shop? Why?

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