This exercise may take a significant portion of class time. It is helpful to assign the exercise to students to perform individually before coming to class. Then in the classroom, set up groups of four to eight members to do in a group what they had previously done individually. 

Some questions to ask the class to consider, individually and in groups: 

1. Which variables seem most out of step with industry norms? 

2. Where do the greatest differences on individual variables lie within the firm? 

3. Overall, how do the managers compare to the supervisors in their responses to this survey? To the non-supervisors? How do supervisors compare to non-supervisors? 

4. Which factors seem most likely to account for employee turnover? Least likely.

5 What external forces might be influencing these findings? Internal forces? 

6. What might be described as the "good news" in this survey? 

7. How would you diagnose the problem at J.P. Hunt? 

8.  What strategy, if any, would you recommend to management?