Some airlines, concerned about the cost of fuel, want to encourage passengers to carry less luggage (a
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Some airlines, concerned about the cost of fuel, want to encourage passengers to carry less luggage (a lighter plane uses less fuel). One approach is to allow passengers with hand luggage only to skip the check-in queues. Another is to charge passengers extra for each item of luggage that they check in. Which reinforcement regimes are being used to teach passengers to travel light?
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Organizational Behavior
ISBN: 978-0273774815
8th Edition
Authors: Andrzej A. Huczynski, David A. Buchanan
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