Think about the future trends in Illustration 1.6. What sorts of things will organizations have to do to respond to them? Can you think of any sectors that will not be influenced in some way by these trends?

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illustration 1.6 Future trends Some of the trends that managers predict will affect UK organizations in the near future are identified below. The UK becoming a much more knowledge-based economy. Skilled employees becoming more demanding of their employers. Increasing difficulty recruiting and keeping talented employees. The working population is aging and becoming more diverse. Greater sensitivity to ethical practices and corporate social responsibility. Greater concern for workers' quality of life and personal fulfilment. More individualised (less standardised) relationships between employers and employees. Greater importance put upon the ability to communicate ideas and persuade others. Source: Environmental Scanning: Trends Affecting the World of Work in 2018 (2008). Executive Summary, Chartered Management Institute.