Question: 3. Develop flexibility. Flexibility is the ability to adjust your communication to fit the other person and the situation. With flexibility, you can use a

3. Develop flexibility. Flexibility is the ability to adjust your communication to fit the other person and the situation. With flexibility, you can use a wide variety of communication skills during an interaction and modify your behavior within and across situations. Being flexible means analyzing a situation, making good decisions about how to communicate in that situation, and then modifying your communication when necessary as you go along.

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