After the interview with Schultz on the radio program mentioned above, the reporter attends one of the Starbucks training sessions on implicit bias. Listen to this segment (https://www.thisamericanlife.org/648/transcript; it ends at 27 minutes through the program), and then discuss your reactions with classmates. What was accomplished in the training? What impediments to confronting implicit bias were present? Is there hope that the Starbucks partners heard in this segment will change themselves or others?