Question: 3. Using the value chain model, describe how information technology might be used to provide a winning position for each of these businesses: a. A

3. Using the value chain model, describe how information technology might be used to provide a winning position for each of these businesses:

a. A global airline

b. A local dry cleaner

c. An appliance service firm (provides services to fix and maintain appliances)

d. A bank

e. A Web-based wine retailer

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