Question: 2. Write down the approach that you initially took to resolve the problem. What did you talk about? What ideas did you have? What were

2. Write down the approach that you initially took to resolve the problem. What did you talk about?

What ideas did you have? What were the interpersonal communication barriers that hindered your ability to resolve the issue? For example, did one of you have a hidden agenda? Were there status differences that created problems? Were there distractions that kept you from being focused on the conversation?

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