Question: You are in the Executing phase of your project implementing a new CRMS. The business expert (one of the key stakeholders on the project) has
You are in the Executing phase of your project implementing a new CRMS. The business expert (one of the key stakeholders on the project) has requested a change to the workflow process in the system for customer escalations. All of the following are true regarding this change except for which one?
A. The change should be documented and submitted in writing.
B. This is a project management change.
C. Analysis of the impacts of the change should be performed before going to the CCB.
D. The change should be logged in the change control log.
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