The Win-Win Conflict Management Method indicates the following:

A) Team Members can cooperatively deal directly with problems to resolve any disagreements. Scrum Projects need Work Environments that encourage the Scrum Team Members to openly discuss problems and work through them to reach Win-Win Outcomes.

B) In case a Team Member feels that his/her contributions are not recognized or that he/she is not well-treated, then he/she may lose focus and stop his/

her Effective contribution to the Project and agree (e.g., even if he/she is in disagreement) to whatever he/she is told to do. This Method is not appropriate for Scrum Projects.

C) In some situations, Team Members attempt to search for Solutions that bring only some degree of Satisfaction to them and to the other disputing Parties.

This Approach involves “give and take” to satisfy every Team Member. Scrum Meetings are there to ensure solving problems through mutual Discussions.

D) A Scrum Master may think that he/she is a de facto Manager and impose his/her viewpoint on others. This Method results in a Win-Lose Outcome.

This Method is not recommended for Scrum Projects.

ANSWER: A