A project manager has reported that a project is completed. The customer, however, brings to the project manager’s attention that the project quality is not to the level defined in the project plan. What must the project manager do next?

A. Create a new contract for the remaining work B. Correct the problem to be in alignment with the project plan C. Reduce the cost of the project to account for the quality differences and to retain the completion date D. Immediately take a change request to the change control board to start the rework