Question: 13. When starting on a new 8D (8 Disciplines) process, what is the first step? a. Map the current process b. Initiate a root cause

13. When starting on a new 8D (8 Disciplines) process, what is the first step?

a. Map the current process

b. Initiate a root cause analysis

c. Organize a small group

d. Stop future problems

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