The Asq Certified Six Sigma Yellow Belt Study Guide 2nd Edition Erica L Farmer ,Grace L Duffy - Solutions

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What are some of the inherent points of possible conflict between a chief security officer and a chief information security officer? What are grounds for collaboration and mutual support?
Numerous challenges for security operations at the present involve the ability to direct and use technology and investigative services. Is the same person likely to have the skills for both corporate activities? If not, what are management’s options?
How has the COVID-19 pandemic impacted security services? What are residual issues likely to be in the forthcoming years?
Why should security and risk managers collaborate regularly?
Why does senior management expect security practitioners to head the organization’s crisis management and contingency planning operations?
Workplace violence is a major concern among protection professionals in large industrial and commercial organizations. Why should this be so when the workplace—especially an office—is essentially one of the safest places for people to be?
What is the philosophical essence of security as a management practice?
Why is exceptional discretion for workplace activities especially important to security planners?
Can leadership exist without power? What kinds of power?
Although some people may be better leaders than others, all people can lead and all people can learn to lead better. Discuss some ideas of how leadership skills can be improved.
What critical stages occur before a security contractor is selected to undertake a major new installation or retrofit?
Provide examples of noninvasive technologic methods to detect contraband.
Describe capacities and qualities of a central alarm monitoring station.
Why is IP/CCTV almost invariably an important part of an integrated security system?
Why have cylinder-type locks been the mainstay for commerce and industry for almost a century? Why have electronic proximity locks become preferred for some installations?
Explain the limitations of cylinder-type locks.
What are the arguments for a comprehensive and integrated command, control, communications, computers, and intelligence (C4I) system?
Why must security planners be involved early in facility design? What is the expected payoff from such involvement?
How does situational crime prevention differ philosophically and practically from the traditional objectives of policing?
What are convenient means by which security directors can determine compensation ranges for security officers in various geographic areas?
Security officers who are on “barred-from-customer” lists can be monitored by what type of management tool?
What new types of investigation have emerged in recent years?
Outline the critical differences between criminal law and civil or contract law as discussed in the chapter.
How important is making people feel safe in security programs?
What is the significance of possible collusion between employees and security personnel? What do many security directors feel is a measure that combats collusion?
What factor is “all too often” not considered by management when the possibility of converting from proprietary to contract guard services is considered?
Cite examples of separation of controls in addition to those discussed in the text.
Compare and contrast three ways of determining the value of a capital investment that produces reduced losses or costs for operations.
Why is a series of break-even reports unsatisfactory for a corporation in the long run?
What are the merits of zero-based budgeting compared with incremental methods?
How has the Securities and Exchange Commission (SEC) improved reporting measures for publicly held companies? What are the weaknesses in SEC procedures?
Discuss the importance of notes to consolidated balance sheets and statements of operations.
How have accounting techniques changed in recent years? How do they resemble practices in Italy during the Renaissance?
Why are EAP services vital to have available in the workplace? What is the role for security practitioners in supporting the work of EAP?
What measures may mitigate the unlikely possibility of violent behavior from a disgruntled terminated employee?
When is an exit interview indicated? What are the gains for management? The risks?
What role does insurance play against potential wrongful termination actions? How might an insurer seek to defend itself against such a suit?
What test must a plaintiff meet in order to have standing in a whistleblower case?
Describe the steps in the progressive discipline procedures.
What are the main reasons why supervisors fail to discipline? To what extent is senior management responsible for supervisors’ failure to discipline? To what extent are supervisors responsible for their own lack of action in appropriate disciplining?
Why should a supervisor collect all available relevant facts before approaching a worker to reprimand him or her?
In your opinion, why do some workers not achieve the minimally acceptable standards most of the time? What role does management have in dealing with this?What are the limitations?
How do performance evaluations change in a work-at-home era?
What accounts for the popularity and resiliency of MBO?
If work can be divided generally into three categories—technical/service, human relations, and conceptual—how do personnel appraisals change relative to these characteristics?
Why should an evaluator look forward to an appraisal interview?
How can the halo effect be mitigated among managers who must assess their subordinates?
How do appraisal guidelines differ for employees during the probationary period?
How can top-down appraisals be designed to make judgments that are less likely to be biased by autocratic behavior?
Discuss specific reasons why personnel appraisals serve the interests of the organization.
What ego ideal demands does this job fulfill? If one does the job well, what is the gratification to be gained? Money? Recognition? Eligibility for promotion? The feelings of great personal achievement?
How does this job require the incumbent to manage dependency needs? Will the individual be able to lean on others who have skill and competencies, or will he or she have to operate alone?
How does this job require the incumbent to manage affection, the need to love and be loved? Is the person required to be a socially friendly leader of a close-knit work group?
How does this job require the incumbent to handle his or her aggression and attacking capacity?
In your opinion, is the Pygmalion effect harmful or beneficial to management? Explain.
In your opinion, does Mayo’s research at the Western Electric plant have any relevance to the management of a security program? Explain.
Compare and contrast the ABC technique, the Pareto principle, and the S.T.O.P.exercise. How does each theory aid management in managing time more effectively?
What responsibility does a supervisor have for the workplace safety of subordinates?How do the risks of security employment compare with those in other vocations?
What is the usual and preferred strategy for a supervisor to recognize good work in a subordinate?
What significance does the job description have for both the supervisor and the persons being supervised? What are pitfalls in writing job descriptions?
What special concerns would a supervisor have if the new worker were being assigned temporarily to someone with no previous experience as a mentor?
On meeting new workers assigned to the unit, what topics would the supervisor discuss first? Why?
What role might a supervisor have in connection with others in the placement of staffers into the organization?
What are the inherent limitations in measuring the effectiveness of training? What reasonable measures might a manager take to collect data to help assess a recently completed training program?
Should certifications be emphasized for management development? Which ones?
What are the strengths of the case history method for training? What are its weaknesses?
Define ongoing training and compare it with in-service training.
What appears to be the main emphasis to the 8-hour preassignment training course proposed by the Task Force on Private Security? What is the reasoning behind preassignment training? Three decades later are those educational goals still relevant?
How has the Information Age affected content and delivery of training programs?
What are the salient arguments for training new security personnel?
How has the availability of marijuana impacted policies and testing rules of employers?
To what extent should the workplace peruse applicants through social media sites?At what point is the prospective employer invading the privacy of an applicant?
Explain how the “four-fifths rule” serves as a means of identifying employment bias.
Under what circumstances might a test for psychological stability be highly desirable in employing security personnel?
Explain the difference between reliability and validity in preemployment tests.
Does the Employee Polygraph Protection Act (EPPA) make an exception for certain employers? If so, who are they? Under what circumstances would it “make sense” for an employer to require certain employees to be vetted by a polygraph examination?
Several federal acts protect the privacy of individuals. If an employer in the process of screening an application discovers an open arrest record for that applicant, what is the recommended course of action?
How have technology and the internet changed preemployment screening?
What are the inherent risks of personal references? What are the desirable reasons for retaining such procedures despite their limitations?
What is the risk to security operations managers if they are personally cited in a civil action involving a claim of negligent security?
In a civil action, how can a claim of negligent hiring have a greater chance of succeeding?
Why is it incumbent on employers of security personnel to vet prospective employees more thoroughly than in nonsecurity positions?
Corporate security managers place workplace violence at or near the top of their concerns. Is this likely to change? What factors could influence different types of industries to report different security priorities?
What are the differential rates of growth of security services, electronics, and hardware? Why would these grow at different rates?
How have the events following 9/11 reshaped private security?
Describe federal laws that have helped form security practices.
What factors are most important in driving the growth of security services and programs?
Why was the Rand Report so influential on security practices? Is it pejorative to refer to private security services as “private police”?
Why are some operational contingencies considered “core”? What would be an example of a noncore competency?
Describe the role of security managers in establishing policies and maintaining standards in ethical issues within the workplace.
Explain how the structure of the organization permits recourse to investigate and respond to allegations of improper behavior, even at the highest level.
Describe the connections between situational crime prevention and research applications for loss problems or concerns.
How does “outsourcing” affect current security practices?
What were the contributions of scientific management to the contemporary workplace? In particular, how is the security function significant?
What are the similarities on Henri Fayol’s categorizations of the workplace and a typical operation today? How are Fayol’s observations similar to contemporary organizational structure and activity? What differences exist between his observations from the past and from those of the present?
The managerial process involves a sequence of interrelated activities. What are they and why does each have significance?
Briefly describe the purpose of an executive within contemporary organizations in contrast to managers.
When did the era of modern management emerge? When did protection management appear as a distinct managerial function?
What is the essence of “the art” of contemporary security practice?
139. A Six Sigma project team has reached a point during the define phase where they must seek sponsor approval for additional resources. Which of the following should they request from the sponsor?a. Root cause analysisb. Activity network diagramc. Milestone reviewd. Project audit

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The Asq Certified Six Sigma Yellow Belt Study Guide 2nd Edition Erica L Farmer ,Grace L Duffy - Solutions

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