a. Obtain a copy of the award criteria for the Malcolm Baldrige National Quality Award. Pick a
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a. Obtain a copy of the award criteria for the Malcolm Baldrige National Quality Award. Pick a category (business/nonprofit, education, health care) in which you have interest, experience, or a personal connection. Using the criteria, design a project for self-assessment. If possible, implement the project and collect results.
b. Present a description of your project or the results of its implementation in class or to a collaborative work group.
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Related Book For
Project Quality Management Why What And How
ISBN: 9781604271027
2nd Edition
Authors: Kenneth H. Rose
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