Discuss the purpose and usefulness of control charts. What does in control mean? What is the difference
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Discuss the purpose and usefulness of control charts. What does “in control” mean? What is the difference between the voice of the process and the voice of the customer? How are each one displayed on a control chart? For extra credit, do a little research and describe the purpose and usefulness of different types of charts (there are eight).
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Control charts are statistical tools that are used to monitor and track a process over time They are commonly used in quality control and process improvement to assess if a process is stable and consi...View the full answer
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Related Book For 
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ISBN: 9781604271027
2nd Edition
Authors: Kenneth H. Rose
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