Summarize Crosbys concept of quality is free. From your personal knowledge and experience, what activities contribute to
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Summarize Crosby’s concept of “quality is free.” From your personal knowledge and experience, what activities contribute to quality? Is quality really free?
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Crosbys concept of quality is free comes from a book he authored in 1979 titled Quality is Free The Art of Making Quality Certain It is a concept base...View the full answer
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