Describe the concept of total quality management (TQM) and major TQM techniques, such as quality circles, benchmarking, Six Sigma principles, quality partnering, and continuous improvement.

Identify a company or organization and the TQM technique used. Do you think this technique contributes to their success? Discuss your thoughts with the class.

Answer rating: 100% (QA)

The Concept of Continuous Improvement by TQM TQM stands for continuous improvement in all work from high level strategic planning and decisionmaking to detailed execution of work elements on the shop ... View the full answer