Read the article "re-investigating business excellence: values, measures and a framework." That discusses the measurement, management, and delivery of competitive performance at a "world-class" level.

Engage with the broad ideas that have influenced study and research in business for several generations. Summarize your understanding of each of the dimensions of the business excellence model that represent the four schools of thought described in the article. Then select one of the dimensions and explain how emphasizing that dimension might promote excellence at your organization.

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Attaining business success is not as easy as many people might be made to think It is always importa... View the full answer