What value does a Total Quality Management program have in implementing strategy? Part 1: Why would your firm use Six Sigma?

Part 2: Give an example of a Six Sigma project for where you work.

Part 3: Indicate four typical metrics that might be used to evaluate the success of the Six Sigma project you described in part 2 above.

Describe how the video affected you and your view of management and leadership. Enjoy, Dr. G. • Elizabeth Gilbert on Nurturing Creativity “Elizabeth Gilbert muses on the impossible things we expect from artists and geniuses -- and shares the radical idea that, instead of the rare person "being" a genius, all of us "have" a genius. It's a funny, personal and surprisingly moving talk.” http://www.ted.com/talks/elizabeth_gilbert_on_genius.html