In this activity, you will provide an annotated bibliography by addressing the steps below and answering the prompts as thoroughly as possible. The prompts will help you to engage in a conversation with your sources. You will need to follow the steps below three times (for your three different sources).

Before you begin, make certain you have:

• Selected three sources from the library database
• At least one source that presents an opposing viewpoint, a position that an opponent of your argument might make
• Applied the C.R.A.A.P.O. test to the sources to determine if they are credible and reliable (Remember, credible sources should score 35 points or more on the test)

Specifically, you must address the following rubric criteria for each of your three sources:

1. Identify the source by including the author, the title, and the database information.
2. Summarize the source. (Explain the main idea, the details or evidence that support the main idea, and the description of if your source supports your argument or an opposing viewpoint.)
3. Explain why the source is credible. The C.R.A.A.P.O. test will help; use the C.R.A.A.P.O. Test Worksheet linked in the Supporting Materials Section to see how the source scores.
4. Explain how the source supports at least one key point or opposing viewpoint from your argument.

Council, Y. E. (2022, October 12). Council post: The customer is not always right: Here are five reasons why. Forbes. Retrieved January 14, 2023, from https://www.forbes.com/sites/theyec/2019/05/23/the-customer-is-not-always-right-here-are-five-reasons-why/?sh=4ddf97b91f68

SOCO Sales Training. (2023, January 5). 5 powerful reasons why the customer is always right. SOCO Sales Training. Retrieved January 14, 2023, from https://www.socoselling.com/5-powerful-reasons-why-the-customer-is-always-right/#:~:text=Hailed%20as%20the%20definitive%20rule,Selfridge%20in%20the%20early%201900s.

These are my sources