Question: 1 2 b . The two persons on the wait staff seem to be . . . The two persons on the wait staff seem

12

.

The two persons on the wait staff seem to be

. . .

The two persons on the wait staff seem to be unclear about what Lorenzo is trying to say. Lorenzo, as a service manager, is failing in which skill set needed as a middle and first

-

line

manager?

12b. The two persons on the wait staff seem to be...

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