1 (a) Organizational behavior modification is based on the theory of

A management fad

Transformational leadership

Total quality management

None of these, its something else

1. (b) Which of these proposed steps is important to ensure this tool is successful?

Employees must be kept in the dark about whats going on

Use it to try and get people to do something innovative theyve never done before

Involve employees in the process of changing consequences for behavior

1. (c) The theory behind the practice of organizational behavior modification is (best answer)

Kotters seven steps to organizational change

Gradual, slow changes in behavior can happen without people realizing it

People are stubborn and will resist change unless they face heavy penalties and punishments

People are rational and will choose behaviors that lead to what they consider to be positive consequences