Question: 1. A process is accomplished in 4 sequential steps- S1, S2, S3 and S4. The lead times (in minutes) and the number of resources for

1. A process is accomplished in 4 sequential steps- S1, S2, S3 and S4. The lead times (in minutes) and the number of resources for every step are indicated in the table below.

Sub - Process

Time

(min)

No of resources

S1

12

1

S2

8

1

S3

16

1

S4

10

1

a.) Assuming infinite demand, what is the utilization of process S2? (answer in decimals)

b.) If customers arrive at a constant rate of 3 customers per hour, what is the utilization of S3? (answer in decimals)

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