1. An organization that has creativity is influenced by which of the following?

a. Procedures

b. Policies

c. cultures

d. none of the above

e. all of the above

2. The more ______ the more likley a person will engage in a creative act or idea

a. Diverse activity

b. Sagacity

c. non-activty

d. serendipity

e. none of the above

3. Are quality audits only ever preformed by internal employees?

a. No

b. yes

4. Quality audits are part of the evalution and assessment processes that managers use to find areas of improvment

a. true

b.false