1. Capture customer feedback concerning any current project using the following questions, you can also add other questions of your choice. a) How would you rate the quality of our deliverables? b) How well did we control schedule? c) How well did we control budget? d) How would you rate stakeholder relationships?

2. Capture lessons learned from your project to date using answers from above questions. Show how you will use these lessons both to improve the remainder of your project and how you will use them for the next project on which you may work.

3. Create a transition plan so that the recipients of your project deliverables will be capable and enthusiastic users. Secure client acceptance of your project. e) How effective were our communications? f) Overall, how would you rate your satisfaction? g) How can we improve?