1. Categorize the conflicts discussed in this case as interpersonal, intragroup, intergroup, and interorganizational conflicts.

2. Review the conflict management strategies. Pick two and describe briefly how Muilenburg could have used them to handle conflict more effectively.

3. Muilenburg was in a position of power, but he did not maintain power effectively enough to keep his job after the 737 MAX jets crashed. Of the political strategies for gaining and maintaining power. identify one that could have helped Muilenburg fulfill his role more effectively. How could he have used this strategy? Who would have benefited?

Need help answering all 3 questions, thanks! Will Give upvote!

Case in the NewS [20171,172,175] Disastrous Conflict at Boeing In 2010, Boeing was caught by sur- popular 737 plane. When the 737 and passengers. In both cases, a faulty prise when its competitor, Airbus, MAX made its first flight in 2016, Boe- stabilizer pushed down the jet's nose, announced it would introduce a new ing recommended that training could triggering multiple warning devices version of its A320 jet with fuel-saving safely be limited to computer-based that pilots were unprepared to deal engines. The new model would be education in place of a flight simula- with. otherwise so similar that customer air- tor. Less than three years later, tragedy The circumstances are still being lines could skip the expense of retrain- struck twice: 737 MAX jets taking off investigated, but various conflicts may ing pilots. Boeing quickly announced from Indonesia and Ethiopia crashed have played a role. Some involved that it would similarly update its soon after takeoff, killing their crews tensions between management and Boeing moved to get the 737MAX with regulators deepened as state- ing month, Dave Callow into production and into customers' ments by Muilenburg made pre- CEOThe and Boeing announced it reame hangars. Boeing uses pilots to test sumptions about the FAA's position. ommended 737 MAX pilots undergo its planes and train customers' pilots He said that within weeks, the FAA training in the flight simulator. to fly them. Training started as a ser- we said that within weeks, the FAA training in the flight simulator. vice accompanying sales, but Boeing ware enhancement to the flight con- - uestions for Discussion more recently saw potential in making trol system, making an "already safe itprofitable.Boeingshiftedworkfromemployeepilotstocontractors.Say-ingthiswouldcompromisequality,thepilotsformedaunion.Thecompanyaircraftevensafer."HeobservedthatthecompanyhadproperlysoughttheinitialapprovaltoflyandthattheFAAhadgrantedit.Muilenburgrepeatedly1.Categorizetheconflictsdiscussedinthiscaseasinterpersonal, then moved its flight simulators from made public statements estimating Seattle, where the unionized pilots when the planes would be allowed to 2 . Review the conflict management