$1.$ Create a current$-$state map of your Coca$-$Cola business process using an appropriate map $($Value Stream, Detailed Swimlane Process Map, or Detailed Process Map$).$ Your map must: $($A$)$ show actual workflows, including any informal workflows that bypass the system, and $($B$)$ have sufficient detail and relevant information necessary so that one can $$walk the transaction, part or product$($including the hiccups$)$ through the entire process. Include the following in your map:

a$.$ Indicate the process boundaries $($start and end points$)$ for the workflow.

b$.$ Use the correct symbols for your chosen map.

$$ For Value Stream Maps, this includes process blocks, customer, personnel, start$/$end points, and inventory $($if applicable$)$

$$ For Detailed Swimlane Process Maps and Detailed Process Maps, this includes activities$/$tasks$,$ decisions, delays, documents$/$data$,$ and start$/$end points

c$.$ Show the workflow of activities$/$tasks on the map. For Detailed Swimlane Process Maps and Detailed Process Maps, include any decision loops $($i$.$e$.,$ sequence of steps that repeat$)$ or parallel paths.

d$.$ Highlight key areas of concern that may need improvement.

$2.$ Calculate and document current$-$state critical metrics for the overall workflow and for each key process block $($Value Stream Map$)$ or process step $($Detailed Swimlane Process Map or Detailed Process Map$)$ in the workflow. These metrics may be shown directly on the map or presented in tabular form, whichever is cleaner and easier to understand. Include:

a$.$ For each process block or step:

i$.$ Process Time

ii$.$ Lead Time

iii. Yield $($percentage of items produced that meet customer quality or specification requirements$)$ or Percent Complete and Accurate

b$.$ Summary metrics for the end$-$to$-$end process:

i$.$ Total Process Time

ii$.$ Total Lead Time

iii. Activity Ratio

iv$.$ Rolled Throughput Yield $($percentage of a product or service making it through the entire process the first time without having a single defect$)$ or Rolled Percent Complete and Accurate

$3.$ Summarize the current state of the workflow. Note any performance deficiencies and challenges, such as delays, excessive WIP, bottlenecks, capacity, workload imbalances, rework, poor quality yields, long lead times, and other operational issues. Keep your written summary brief and to the point $$ accuracy is what matters.