1. _d_CRM system a. Document used to authorize reducing the balance in a customer account 2. _g_ Open-invoice method b. Process of dividing customer account master file into subsets and preparing invoices for one subset at a time 3. _a_ Credit memo C. System that integrates EFT and EDI information 4. _h_Credit limit d. System that contains customer-related data organized in a manner to facilitate customer service, sales, and retention 5. _b__Cycle billing e. Electronic transfer of funds 6. _C_FEDI f. Method of maintaining accounts receivable that generates one payments for all sales made the previous month 7. _n_Remittance advice g. Method of maintaining customer accounts that generates payments for each individual sales transaction 8. _j_Lockbox h. Maximum possible account balance for a customer 9. _k_ Back order i. Electronic invoicing 10. _m_Picking ticket j. Post office box to which customers send payments 11. 1_ Bill of lading k. Document used to indicate stock outs exist 1. Document used to establish responsibility for shipping goods via a third party m. Document that authorizes removal of merchandise from inventory n. Turnaround document returned by customers with payments