Question: 1. __________defines quality system standards, based on the premise that certain generic characteristics of management practices can be standardized and that a well-designed, well-implemented, and

1. __________defines quality system standards, based on the premise that certain generic characteristics of management practices can be standardized and that a well-designed, well-implemented, and carefully managed quality system provides confidence that the outputs will meet customer expectations and requirements. 2. a. International Organization for Standardization (ISO) 4217:2015 b. International Organization for Standardization (ISO) 14006:2011 c. International Organization for Standardization (ISO) 9000:2000 d. International Organization for Standardization (ISO) 14000:2015

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