Question: 1 . Develop staff rosters. 1 . 1 . Develop rosters according to relevant industrial agreements and other considerations and wage budgets. 1 . 2

1. Develop staff rosters. 1.1. Develop rosters according to relevant industrial agreements and other considerations and wage budgets.
1.2. Maximise operational and customer service efficiency while minimising wage costs. 1.3. Combine duties where appropriate to ensure effective use of staff.
1.4. Roster teams with complementary skills mix to meet operational requirements.
1.5. Take account of social and cultural considerations and broader organisational policies that affect staff rosters.
1.6. Consult with colleagues to ensure input into rosters.
1.7. Use roster systems and equipment to administer rosters.
Using the below simulated workplace develop rosters to effectively meet the needs of the business. Name: Reggiano Pasta Bar
Style: Italian style licensed Restaurant
Menu format: A la carte
Operating hours: lunch 11am-3pm Fri / Sat / Sun Only Dinner 5pm-9pm 7 Days week Turn Over: total capacity is 200 per day
Award: All staff at the Reggiano Pasta Bar are employed under the current Restaurant Industry Award MA000119. Refer to the details outlined below when rostering and calculating your timesheets see
appendix below.
Weekly wages budget: 25% wage cost
Variables: Seasonal trade / Special events / Public Holidays / Local events / Functions
Restaurant Mon Tues Wed Thurs Fri Sat Sun
Lunch bookings Closed Closed Closed 49503041
Dinner
bookings 35294551797978
Total Booked 352945100129109119
Expected Walk ins 20202030404020
Total Capacity all day 200200200200200200200
Staff requirements based on expected trade. May fluctuate depending on the variables.
ALLOCATION PER SHIFT Mon night time only Tues night time only Wed night time only Thurs lunch and dinner Fri lunch and dinner Sat lunch and dinner Sun lunch and dinner
Pans 1111111
Fryer 1111111
Salad 1111111
Grill 1122221
Dishwashing
area 1111111
Waiters /
Waitresses 1122222
Cash register / Til 1112221
Bar / Drinks 1111111
Reggiano Staff Requirements and Requests / Skill Levels
Front of House Staff (6)
Tammy is a full-time employee: 38 hours (a food and beverage attendant, grade 3)(not available Wed / Thu) excellent customer service skills and cash handling experience
Don is a full-time employee: 38 hours (a food and beverage attendant, grade 3)(cannot work early mornings) has RSA and RP certificates to work in the bar
Pania is a casual employee Age 19 Level 2- food and beverage attendant grade 2(only available Sat / Sunday)
Jenniis a casual employee Adult Level 2- food and beverage attendant grade 2(only available Fri / Sat / Sun lunch only) has RSA and RP certificates to work in the bar
Peter is a casual employee Adult Level 2- food and beverage attendant grade 2(available 30 hours per week nights only) has RSA and RP certificates to work in the bar and has good customer service skills
Hong: is a casual employee Adult Level 2- food and beverage attendant grade 2(available 30 hours per week anytime) has good customer service skills
Back of House Staff (8)
Tom is a fulltime employee (Level 4- cook grade 3(tradesperson)(available 38 hours / cannot work Sun/Mon)(excellent overall experience and good team management)
Rosie is a fulltime employee Level 4- cook grade 3(tradesperson)(available 38 hours / cannot work Tue/ Wed)(works on pans and grill only)
Richard is a fulltime employee Level 4- cook grade 3(tradesperson)(available 38 hours / Can only start at 11am)(works the grill / Salad and Fryer sections)
Tina is a casual employee (Level 2- cook grade 1) and can do up to 25 hours per week. (Available anytime and can work all the sections as required.
Gia is a casual employee (Level 2- cook grade 1) and can do up to 30 hours per week. (Available anytime and can work all the sections as required.
Lily is a casual employee (Level 2- cook grade 1) and can do up to 25 hours per week. (Available anytime and can work all the sections as required.
Sophie is a casual employee (Level 1- kitchen attendant grade 1): Aged 17 available Fri lunch and weekends. Works as a dishwasher / kitchen hand and can also run the salad section.
Matthew is a casual employee (Level 1- kitchen attendant grade 1): Aged 16 available after school Wednesday Thursday and Friday nights. Works as a dishwasher / kitchen hand.
Reggiano Pasta Bar: Planning schedules
Example Joe Smith Casual employee: Level 1- food and beverage attendant grade 1(not available during the day) max 20hours per week. Works well on the floor serving customers.
NAME 10
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Joe Smith
STAFF SCHEDULE: SATURDAYFOH 3 Lunch /5 Dinner
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