1. Does knowledge management have value? Why or why not?

2. Are knowledge managers necessary? Do they fill a gap? Share your thoughts.

3. Are qualitative or quantitative metrics are more appropriate to measure the impact of a KM solution? Why?

4. Why is it important to measure the impact of a KM solution? Support your response.

5. Why is it so difficult to measure the impact of KM solutions? Share your thoughts.

6. How can organizations reduce knowledge loss? Share your thoughts

7. Few employees stay with one organization their entire career. Does this force organizations to change their practices to deal with knowledge loss? State and support your response.

8. Is lost knowledge a result of culture or lack of process? State and support your response.

9. Ruth McLenaghan stated "Social networking lets you use friends as filters... ". What does this mean to you? Share your thoughts.

10. If you were in charge of a work-related social networking site, what would you control?

11. How would you introduce a work-related "Facebook" web site into your organization? Share your process.

12. Does your place of employment have any kind of an Expert Location site? If so, describe how it's used.

13. Suggest a good way to guide employees through a job change? How would you do it?

14. 3. Change management: people, organizations and culture. Most difficult?

Components of change management are people, organizations and culture. Which is the difficult to deal with and why?

15.In your opinion, is change management necessary? Why or why not?