$1.$ Draw the $As-Is$ process for John using a swimlane process chart.

A swimlane diagram will help visualize the process. Here is an overview of the process steps that might be involved based on typical business operations:

Order Received

Customer places an order.

Sales Department receives the order.

Order Processing

Sales Department reviews the order.

Credit Department performs a credit check.

Sales Department confirms the order.

Production

Production Department schedules production.

Production Department manufactures the product.

Quality Assurance

QA Department inspects the product.

Shipping

Logistics Department packages the product.

Logistics Department ships the product to the customer.

Department sends the invoice to the customer.

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