$1.$ Educational institutions provide on$-$site customized training, technical assistance, and consulting

services to help organizations continually improve their people and their processes. $\_\_\_\_\_2.$ Government mandated partnerships are recommended when dealing with foreign countries. $\_\_\_\_\_3.$ The key people in an organization that is establishing a quality culture are those who can facilitate and those who can inhibit implementation of the change. $\_\_\_\_\_4.$ To maintain a quality culture organizations must recognize and reward behaviors that nurture quality. $\_\_\_\_\_5.$ Meeting customer specifications does not produce customer satisfaction. $\_\_\_\_\_6.$ Management$-$by$-$accounting encourages short$-$term cost cutting instead of long$-$term improvement. $\_\_\_\_\_7.$ Change that is inflicted on employees will be resisted, but change that is engendered by employees who are involved in and prepared for it will be accepted and promoted. $\_\_\_\_\_8.$ Even the best plan can do no good until it is effectively executed. $\_\_\_\_\_9.$ Corporate social responsibility is a balanced approach for organizations to address economic, social and environmental issues in a way that