1. Employees say that this is the most important factor that makes them perform:

A. Good benefits

B. Regular promotions

C. Appreciation for the work they do

D. Generous vacation time

2. Is money a motivator to employees?

A. No. Money only motivates those who are socioeconomically disadvantaged

B. Yes. However, money does not always motivate people to work more effectively

C. No. To some, being offered money to work is considered an insult

D. Yes. Employees will always choose more money if offered

3. When asked, this is what supervisors say is the number one factor that motivates employees and makes them perform:

A. Good wages

B. Time off

C. When supervisors empathize with their workers

D. Short working hours

4. How can supervisors use Maslow's Hierarchy of Needs to better manage their employees?

A. The concepts can help managers avoid issues that their employees are especially sensitive about

B. If supervisors know and understand what needs are driving their workers, they can better offer then work and rewards that will meet their needs

C. It helps managers understand how people mature and psychologically progress through life

D. Supervisors can determine what areas an employees seems to be "stuck" in and adjust their management styles accordingly

5. The management theory known as Theory X and Theory Y was developed by this psychologist:

A. Theodore Tyler

B. H. Emerson

C. Frank Gilbreth

D. Douglas McGregor

6. One of the key principles of motivation says that?

A. The command and control style of management is the best motivator

B. Motivation is objective

C. Reinforcement of behavior encourages its repetition

D. Most employees are conditioned to be self-directed