Question: 1. How do retailer's develop and build employee's commitment ? What are some of the modes of motivation that retailer's employ? 2. Why is HR

1. How do retailer's develop and build employee's commitment ? What are some of the modes of motivation that retailer's employ?

2. Why is HR Management important for developing the firm's sustainable competitive advantage?

3. Explain the importance of ICT and SCM in relation to Retailing.

4. Differentiate Supply Chain Management from Logistics Management.

5. Explain these key terms: POS, QRS, and EDI.

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