1. How do the perspectives on competitive advantage differ when comparing brick-and-mortar stores to online businesses (e.g. Best Buy vorsus Amazon, Bames 8 Noble versus Amazon, Old Navy versus Threadless (Strategy Hightight 5.2 ). Nordstrom versus Zappos, and so on)? Make recomtnendations to brick-and-mortar steres as to how they can compete more effectively with online firms. What are the social and economic consequences of the growt of online retailing? 2. You work as a supervisor in a manufacturing firm. The company has implemented a balanced-6corecard performance-appraisal system and a financial bonus for excoeding goals. A major customer order for 1,000 units needs to ship to a dostination across the country by the end of the cuarter, which is two days away from its close. This shipment, if it goes well, will havo a major impact on both your customer-satisfacton goals and your financial goals. With 990 units buil, a machine breaks. It will take two doys to get the parts and ropair the machine. You realize there is an opportunity to load the finished units on a fruck tomorrow with paperwork for the completed order of 1,000 units. You can havo an employee fy out with the 10 remaining parts and meet the truck at the deatination city once the machinery has been repaired. The 10 units can be added to the paliet and delivered as a complete shipment of 1,000 piecee. matching the customer's order and your paperwork. What do you do