1. In problem solving, it is often helpful to be aware of how other people see you and be able to understand the impact your behavior has on the people you engage with. This is important for both individuals and for organizations. This concept is known as _________________.

Group of answer choices

internal self-awareness.

stakeholder discovery interviews.

impact analysis.

problem framing.

None of the above.

2. When "looking outside the frame", you should look beyond your own expertise, look to prior events, look for hidden influences, and look for nonobvious aspects of the situation.

Group of answer choices

True

False