1) is a part of a data mining operation explicitly designed for an exploration of the target audience and understanding distinct patterns of its behaviors.

1. Default profiles.
2. User interaction.
3. User modeling.
4. User interface.

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2) Knowledge taxonomy is a powerful means to present concepts in

1. Organized way.
2. Hierarchical structure.
3. Network structure.
4. Random selected systems.

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3) Communities of practice have several different categories of membership. Which of the following is NOT a Communities of Practice membership category?

1. Elders.
2. Visitors.
3. Regulars.
4. Novices.

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4) Which of the following statements is not correct about explicit knowledge?

a- Explicit knowledge is usually contained within tangible or concrete media.

b- Explicit knowledge is difficult to put into words, text, or drawings

c- Explicit knowledge tends to represent the final product.

d- Explicit knowledge can be reorganized and rearranged to make it more

useful.

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5) The Meyer-Zack, Bukowitz-Williams, McElroy, and Wiig's Knowledge management cycle have all of the following in common, Except:

a- Real World implementation and validation.

b- Present detailed direction for evaluating knowledge.

c- Detailed description of each step in the knowledge management process

d- Present a comprehensive approach to knowledge management.

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6) Which stage of Meyer and Zack KM cycle adds value by creating more readily usable knowledge objects and by storing the content more flexibly for future use?

a- Acquisition .

b- Refinement.

c- Distribution .

d- Presentation .

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7) The "garbage can" model of decision making is best described by _________.

a- Decision making based upon leftover ideas.

b- Decision making based upon group / organizational brainstorming.

c- Apparent irrational decisions made in uncertain circumstances.

d- None of the Above.

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8) The loss of collective experience, embedded tacit knowledge and accumulated skills, when many people leave the firm due to down-sizing and lay-offs or any other reason is termed as ____________

a- Globalization of Business.

b- Corporate amnesia.

c- Organizational Learning.

d- Technological Advances.